To support the work of the New Deal for Communities (NDC) and Lewisham Council by helping Community Wardens develop and use a data driven Web technology to enhance their communication, visibility and effectiveness to local people.  

In 2005 Community Wardens in New Cross Gate, South East London participated in a Web-based pilot scheme to promote their activities in the area and to extend contacts with local residents and businesses. We have used the internet to make a real difference in the community. 

The local authority web-site already provided support for local community groups and published details of their activities and contact details. 

We wanted to do more; making the Wardens' role more visible, appreciated and
encouraging public interaction and participation; this meant sharing objectives, plans, events, activities, news and results as often as possible.

Key targets were:

·         Reduce residents fear of crime

·         Reduce the incidence of crime and anti-social behaviour

·         Increase satisfaction in the environment of New Cross Gate

·         Increase community involvement in local decision making

·         Promote active sports and social groups